Health is
personal.
2020 in Review
Health is
personal.
2020 in Review
CVS Health Areas of Focus
CVS Health is committed to addressing the unique, holistic health care needs of each of our customers. We are engaging them in ways that address the most prevalent, costly, and complex health conditions impacting their lives. As a result, we can drive better health outcomes, improving their experience, enhancing access, making care more affordable, and being their trusted health care partners for every meaningful moment of health in their lives. Over the next few pages, learn how we are achieving the following: demonstrating the integrated value of our unique portfolio of products and services; enhancing the consumer experience through digital services that seamlessly connect to in-person channels; and expanding innovative, consumer-oriented solutions. All the while, we continue to build a high-performing organization that is passionate about our purpose, reflects the diverse populations we serve, and is empowered to do the right thing for our consumers’ health and well-being.
Integrated Value
CVS Health is creating unmatched products for today’s health care consumers. Our integrated solutions are helping to lower costs and improve outcomes.
Innovation
CVS Health has long been an industry leader with innovations that close gaps in care, drive greater adherence, and address unmet patient needs.
Digital Services
Today’s savvy health care consumers demand more flexibility in their interactions with providers. Virtual care can offer a convenient and lower-cost alternative.
Reimagining health care.
CVS Health is a diversified health services company, focused on its purpose of helping people on their path to better health. In an increasingly connected and digital world, CVS Health is meeting people wherever they are and changing health care to meet their needs.
#5
on Fortune 500 list
85%
of U.S. population lives within 10 miles of a CVS Pharmacy
97
straight quarters
of dividends paid
~2.9 billion
prescriptions filled
or managed
Nearly
10,000
community locations
~1,100
walk-in medical clinics
~105 million
PBM plan members
~23.4 million
medical benefit
members
~300,000
colleagues
across the Enterprise
Nearly
4 million
loyalty members
Over
74 million
active ExtraCare members
650+
HealthHUB® locations
Our scale and leading positions across the health care continuum allow us to deliver unmatched value.
Our leading position in multiple aspects of pharmacy and health care fuel our ability to deliver value to our customers and clients.
Serving more
than 100 million
customers across
Caremark and
Aetna
Rx Benefits
Management
2.1 billion total pharmacy claims processed
Medicare
Management
23.4 million
medical benefit members
Retail
Pharmacy
Nearly 1.5 billion
prescriptions
filled
